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This article will gives you a step by step guide on Vendor order management.

Here is the quick navigation that you will learn:-

1. Order Notification
2. Listing
3. Status
4. Note
5. General Settings
6. Order details download permission
7. Shipment tracking

Order Notification

Seller will get mail notification in every order of his product. He would get a no-reply message from the Dokan system instantly after an order.

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Order Listing

The order page displays the order detail in the list. This page shows order number, order total amount, earned amount, order status, customer details, order date and order action. you could view order farther details manage order status and delete order from order action.

You can filter the orders by Date. Besides that, you can also export the order list.

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Order Status

The seller could view and process order status from the order listing. He could complete the order from the action.

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Order Note

The seller could add a note to an order and set the note for customer of private. For customer note, the customer will get an e-mail notification for every note added. And for the private note the only the seller will get the e-mail notification.

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General Details

In this section, you will be able to view the order status, order date, earning amount from a specific order, customer id, email, phone number, customer IP etc.

Download Permissions  – seller can manage download permission if the product is downloadable. He could add or delete download files and control access to download the file.

Shipment Tracking  -You can track the shipment of the product that you are selling. Navigate to your Seller Dashboard → Orders → Click on the order you want to add shipment tracking. At the bottom of the Order, you will find a button titled ‘Tracking Number’.  You can provide shipping provider name or URL, Tracking number and Date shipped. After providing the information, click on the Add Tracking Details button.

The order details will be updated and a new order note will be added containing the tracking details.

Dokan is the best Multivendor Marketplace for WordPress. You can easily manage thousands of vendors and get commissions from their sales. In this doc, we will discuss the selling capabilities of vendors, how admins can enable or disable them, and how to set vendor commission.

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Enabling Selling Capability

At first, you need to activate your vendors’ selling capabilities so that they can start selling on your marketplace.

To do so, Navigate to WP-Admin → Dokan → Vendors

You will find the vendor list. On the right side of every name, you will find a toggle button as shown below. Simply turn on the button to make a user active or turn it off to make a user inactive. It will automatically enable or disable their selling capabilities.

The filters above categorize your vendors. Simply click on them and you will be able to see the list of all Approved vendor requests and all Pending requests.

You can also view your vendors’ Products and Orders from the Username column. Similarly, you can change their selling capabilities & remove their permission.

Set Vendor Commission

You can set vendor commission for your marketplace depending on many things. Here, we will focus on the global commission for your vendors. You can read about different types of vendor commissions from here.

To define the vendor commission for your vendor, navigate to WP-Admin→Dokan→Settings→Selling Options Tab then choose the Commission Type, then Admin Commission.

Product Publish Status

You can easily define whether the new product will publish directly or will go to Review first.

To do this Navigate to WP-Admin→Dokan→Settings→Selling Options Tab, then “New Product Status”.

Trusted Vendors

You can give the extra opportunity to your Trusted Vendors to add a product directly without pending!

To do this, you need to navigate WP-Admin→Dokan→ Vendors. Then go to any vendor’s profile by clicking the username or go to WP-Admin→Users then edit the user profile.

After that navigate to the end of the profile,  you will find the “Publish product directly” option, just enable this option!!

Now your Trusted Vendor is ready to Publish the Product Directly.

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Seller Listing

To see the list of all registered Vendors, you need to navigate WP-Admin→Users→All Users.

Vendor Dashboard gives  an overall summary of your store and activities. From this dashboard vendor can easily manage your stores and also get quick insights.

Vendors will find there an overview of their store page views, orders, earnings and products. There is also an announcement section. It displays all the latest notice or announcement from admin.

Dokan admin dashboard is easy to understand where admins can get a quick overview of his/her store’s insights. So, you don’t need to check each and every vendor’s profile for investigating reviews, sales, updates, or other stuff.

However, for your convenience, we’ll focus on some parts of the Dokan admin dashboard so that you can get a quick overview.

First of all, navigate to the WordPress Admin Dashboard → Dokan→ Dashboard

It includes four sections At a Glance, Overview, Dokan News Updates Stay up-to-date.

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At a Glance Part

Here in this part, you’ll get an overview of net sales this month, the number of vendors signed up this month, the number of products created this month, ‘commission earned’, the number of vendors waiting for approval, and withdrawals awaiting for approval.

Overview Part

The Overview section consists of an overall graphical presentation chart of the total number of sales, the number of orders placed and commission.

Listeo supports multi-vendor marketplace with independent stores of each listing owner/vendor. Similar to Etsy each users can create own store with products. On listing pages vendor can display products from his store and an advertising widget that links to his shop.

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Step 1

Install Dokan plugin:
https://wordpress.org/plugins/dokan-lite/

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Step 2

Create 2 pages: Store Dashboard and Store Listings

Before adding shortcode enable code editor in Gutenberg

Store Dashboard requires setting template to “dashboard” and  following shortcode in content: [dokan-dashboard]

Store Listings requires: [dokan-stores]

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Step 3

Once you created these two pages please go to Dokan → Settings → Page Settings and assign Dashboard and Store Listings pages.

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Step 4

If you would like to have shopping cart in header you can enable it in Appearance → Customize → Header → Display Cart in header

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Step 5

Enable selling capability for newly registered users in WP Admin → Dokan → Settings → Selling Options.

For already registered users you need to add selling capability for each user by editing user permissions in WP Admin → Users → User you want to edit → Selling