PurioChat Documentation
  • Home
  • Customer Portal
  • Changelog
  • Buy PurioChat

Documentation for PurioChat

Search through our knowledge base or submit a ticket to get answers 🙂

  • Home
  • PurioChat Knowledge Base
  • Setup & Licensing

Changelog

28/08/2026

2.4.0

Improved
  • AI cart actions, product context handling, and price accuracy.
  • Compatibility between the floating widget and chat shortcode.
Fixes
  • Live Chat handoff availability and button visibility.
Updated
  • Search Field and Live Chat admin interfaces.
19/08/2026

2.3.9

New
  • Feature for WooCommerce store owners: variable product cards in the chat window now open a popup with all available variations, allowing users to choose a combination directly from the chat.
17/08/2026

2.3.8

Improved
  • Admin pages UI improvements
New
  • Added visual editor for search form shortcode
  • New model Gemini 3.7 Flash
09/08/2026

2.3.7

Improved
  • RAG follow-up questions and conversational context.
  • Floating chat targeting, Live Chat availability, and mobile admin UI.
03/08/2026

2.3.6

Improved
  • Compatibility with plugin white-label paid add-on (replace PurioChat branding in the WordPress admin with your own, without losing it after updates.)
31/07/2026

2.3.5

Fixes
  • Hotfix
New
  • Option to modify how long to wait for a human operator in live chat before switching back to AI
30/07/2026

2.3.4

New
  • agentic mode, let AI handle multi-step requests. For example: “Find me headphones, pick the best one and add it to the cart, then check the refund policy and find the store owner’s contact details.”
29/07/2026

2.3.3

New
  • Redesigned the training modal with live progress
  • Added a read-only Vector Benchmark for testing server performance (Developers & Debug tab)
  • Free version now up to 5 pages available for training
27/07/2026

2.3.2

New
  • Added background push notifications for new Live Chat handoff requests in Chrome and Firefox.
  • Pre-chat form for livechat is now in a popup
  • Added support for basic Elementor/Gutenberg edits via MCP
25/07/2026

2.3.1

New
  • MCP Connections for ChatGPT and Claude https://docs.purethemes.net/puriochat/knowledge-base/mcp-connections-for-chatgpt-and-claude/

June 6, 2026 by purethemes

  • Setup & Licensing

Thanks for your rating!

You have already rated this article

An error occured, please try again later

Was This Article Helpful?
Related Articles
  • Quick Reference: Tabs & Common Settings
  • WooCommerce Integration
  • Activating Your Pro License

Knowledge Base for PurioChat

  • Setup & Licensing (7)
    • Installation & Activation
    • First-Time Setup
    • Free vs Pro: What's Included
    • Quick Reference: Tabs & Common Settings
    • Activating Your Pro License
    • WooCommerce Integration
    • Changelog
  • AI Providers, API Keys & Costs (9)
    • Understanding API Costs
    • API Configuration
    • Rate Limit Settings
    • Choosing an AI Provider
    • How to Create an OpenAI API Key
    • How to Create a Google Gemini API Key
    • How to Create a Mistral API Key
    • How to Create an OpenRouter API Key
    • Switching Providers (and Re-Training)
  • Chatbot Experience (11)
    • General Chat Settings
    • Customizing the Chatbot Appearance
    • Access & Privacy
    • Embedding the Chat with Shortcodes
    • The Floating Chat Widget
    • Quick Action Buttons
    • AI Tools & System Prompt
    • Speech-to-Text & Image Input
    • Pre-Chat Form
    • Embeddable chat widget on external sites
    • Proactive Actions
  • Training & Semantic Search (9)
    • Custom Fields for AI Training
    • Choosing an Embedding Model
    • What Are Embeddings?
    • Training Your Content (and When to Retrain)
    • Choosing Content Types to Train
    • Training on Documents (PDF, TXT, MD, XML, CSV)
    • Training on External Pages
    • AI Semantic Search & the Search Field
    • Search Quality & Match Thresholds
  • Integrations & Automation (4)
    • Webhook Automation (n8n, Zapier, Make)
    • WhatsApp Integration (via Twilio)
    • Telegram Integration
    • MCP Connections for ChatGPT and Claude
  • Live Chat (2)
    • Human Live Chat
    • Live Chat Alerts
  • Analytics, Troubleshooting & Reference (6)
    • Chat History
    • Search Analytics
    • Chat Insights (AI Conversation Audit)
    • Troubleshooting & FAQ
    • Shortcode Reference
    • Developer & Debug Options
  • Home
  • Customer Portal
  • Changelog
  • Buy PurioChat

© 2026 PurioChat Documentation

👋 Hi! How can I help with PurioChat?
Purio Assistant
Purio Assistant
Expand chat Collapse chat
Start a new chat
1
0:00
Powered by PurioChat